National Accounts Coordinator

This position is responsible for the application and collection of large balance A/R accounts. Strong, direct contact with both stores and customers to resolve application issues is required. The A/R Account Analyst is responsible for keeping the A/R accounts organized by providing any information or documents required by the customers' AP departments. The incumbent is able to make decisions regarding credits, uncollectible invoices, and account freezes on a case by case basis.

Essential Functions:

  • Works with stores and customers to find more productive ways to manage their accounts

  • Applies customers' payments through the A/R system

  • Manages customers; accounts online via their websites (requesting payments, researching

  • invoices)

  • Calls customers who have past due invoices

  • Sends invoices to customer via email and fax

  • Reconciles large accounts that have been mismanaged

  • Composes and/or converts Excel documents for stores and customers

  • Creates and updates Excel documents for Collection Manager

  • Maintains files of the correspondence on each customers' account

  • Assists departments with questions regarding the A/R system

Required Skills
Required Experience

  • Computer Skills: Spreadsheet/Internet Software, Word Processing

  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and government regulations; write reports, business correspondence and procedure manuals; effectively present information and respond to questions from groups of managers, clients, customers and the general public.

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram or schedule form.

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