Collections Assistant (30)

The 30 Day Caller-Collections Assistant is responsible for contacting customers with A/R accounts that are 30 days past due at approximately 50 stores. This position works directly with the 60 Day Callers assisting them with clerical tasks (bank notices, liens, legals, etc). The incumbent documents all information regarding accounts, works with stores and customers to resolve problems, and monitors past due accounts for which payment is received and makes any necessary notations to the account file information.

Essential Functions:

  • Makes first contact with customers whose accounts are 30 days past due

  • Prepares legal packets

  • Prepares lien packets

  • Prepares letters (demands, final notices, partial pay, etc.)

  • Produces morning past due/payment report

  • Faxes invoices and account histories to customers

  • Send out lien waivers

Required Skills

  • Computer Skills: Spreadsheet Software, Word Processing

  • Ability to read and comprehend documents (i.e. policy and procedure manuals); write routine reports and correspondence; speak/present in front of a small group.

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form; deal with problems involving several concrete variables in standardized situations.

Required Experience

  • The minimum requirements for this position are a High School diploma or general education degree (GED); or 1 to 3 months related experience and/or training.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Administrative Assistant - $30,000
Coraopolis, PA Appleone
Office Assistant
York, PA Acadia-Healthcare
Philadelphia, PA University of Pennsylvania
Branch Sales & Service Assistant Manager (MLO)
Erie, PA PNC
Patient Access Representative/Nursing Assistan...
Danville, PA Geisinger Health System